Frequently Asked Questions

Everything you need to know about transforming your home with Living Room.

What is the typical delivery timeframe for furniture?

Most in-stock items are delivered within 7-14 business days. Custom or made-to-order pieces may take 4-8 weeks depending on the manufacturer and your location.

Do you offer white-glove delivery and assembly?

Yes, we offer a white-glove service for an additional fee which includes room-of-choice delivery, full assembly, and removal of all packaging materials.

What is your return policy for home decor and furniture?

We accept returns on most items within 30 days of delivery. Items must be in original condition. Please note that a restocking fee may apply to large furniture returns.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment in real-time.

Are the fabrics and materials used sustainable?

We prioritize eco-friendly sourcing. Many of our collections feature FSC-certified wood, recycled polyester, and organic cotton to ensure high quality with a lower environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna.